Problems for withdrawals
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Thread: Problems for withdrawals

  1. #1

    Problems for withdrawals

    hallo dear support.i make some post in this forum and get 1030 cent bonus then i make a live pro cent account and use code roboforum and follow other terms and install mt4 terminal in my pc.and then i make a payment request by apply.but i can not recive any bonus in my account.what the problem i can not understand so dear support what's the solution ?? plz review my account and update bonus in my account.

    my account is 769569

  2. #2
    Super Moderator Gamer's Avatar
    Join Date
    Jan 2013
    Hello, please read this clause
    Quote Originally Posted by RoboForex Administrator View Post
    The bonus transferring on a real account is executed once per month only (from the 1stup to 5th) according to the user’s application. Amount of the bonus has to be more than 10 USD (1000 cents) but less that 1000 USD (<100000 cents). Withdrawal requests without an account number and Live Account e-mail are not accepted.
    Bonus deposit to the account is executed on 6th monthly. In case the sixth falls on a weekend, the deposit will be executed on the first working day after the weekend.

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