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Thread: Changes in rules concerning bonus withdrawal

  1. #1
    Administrator RoboForex Administrator's Avatar
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    Exclamation Changes in rules concerning bonus withdrawal

    Dear Traders!

    Starting June 1st, 2014, in order to withdraw bonuses from the forum of the RoboForex Company, you have to fulfil the conditions of the “Verified Client” program.

    Those of you, who already were withdrawing bonuses in the past, now will have to pass the verification procedure in Roboforex Live Account. Requests from not verified clients will not be satisfied, bonuses will be sent back to the forum.

    We wish good luck to all! Thank you for being our clients!

    Sincerely,
    RoboForex

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  2. #41
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    I have no problem with this rule because I have already been verified. Roboforex introduced this and I think it is a good rule. By this rule broker can make a recorord of our identity with him. This rule will help to prevent frauds. I welcome this rule by my heart.

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  3. #42
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    Quote Originally Posted by rizwananjam View Post
    I have no problem with this rule because I have already been verified. Roboforex introduced this and I think it is a good rule. By this rule broker can make a recorord of our identity with him. This rule will help to prevent frauds. I welcome this rule by my heart.
    Thank you for praising us, we do what's best for clients

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  4. #43
    Trader meheding's Avatar
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    Hello Dear, I need to be clear about the bonus withdraw.
    My RoboForex account is verified. I just want to know that after getting the bonus on my trading account can I withdraw it to my skrill or neteller account or just the profit from the bonus is withdrawble?

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  5. #44
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    Quote Originally Posted by meheding View Post
    Hello Dear, I need to be clear about the bonus withdraw.
    My RoboForex account is verified. I just want to know that after getting the bonus on my trading account can I withdraw it to my skrill or neteller account or just the profit from the bonus is withdrawble?
    You can only withdraw the profit, if you fulfill the required lot size at bonus, you even can withdraw it referred to the rules

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  6. #45
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    Sir I had requested bonus withdrawal on the 6th of august. But I neither received the money in my trading account nor it has been credited back to my forum bonus. Please help me

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  7. #46
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    Quote Originally Posted by forexfighter007 View Post
    Sir I had requested bonus withdrawal on the 6th of august. But I neither received the money in my trading account nor it has been credited back to my forum bonus. Please help me
    Hi
    you should read this message;
    http://forum.roboforex.com/threads/6...l=1#post190787

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  8. #47
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    ok thanks for informing us... i have verified my account by sending required documents, but my mobile no is not verified yet, they sent me code on my mob no but i could not get the code what should i do now?

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  9. #48
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    Quote Originally Posted by salmanqureshi View Post
    ok thanks for informing us... i have verified my account by sending required documents, but my mobile no is not verified yet, they sent me code on my mob no but i could not get the code what should i do now?
    Please reboot your phone, in 50% of cases it helps to receive sms.
    After this please log into your live account, choose sms verification page and send sms one more time. Check also if you have enough memory for receiving sms on your phone. If it doesn't help, please contact customer support via chat https://my.roboforex.com/en/livesupport/ or via ticket from live account https://my.roboforex.com/en/help/add-a-ticket/

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  10. #49
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    Quote Originally Posted by RoboForex Administrator View Post
    Dear Traders!

    Starting June 1st, 2014, in order to withdraw bonuses from the forum of the RoboForex Company, you have to fulfil the conditions of the “Verified Client” program.

    Those of you, who already were withdrawing bonuses in the past, now will have to pass the verification procedure in Roboforex Live Account. Requests from not verified clients will not be satisfied, bonuses will be sent back to the forum.

    We wish good luck to all! Thank you for being our clients!

    Sincerely,
    RoboForex


    Hi regard sir
    I want to know why I calculated only 5 cent per a post
    thanks a lot

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  11. #50
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    Quote Originally Posted by Abu George View Post
    Hi regard sir
    I want to know why I calculated only 5 cent per a post
    thanks a lot
    Cause yours current forum profile status is " registered user" when you get upgrade to another forum status you gets the more rate.

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