Customer support (real account)
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Thread: Customer support (real account)

  1. #1

    Customer support (real account)

    Rules of the post publishing in:

    When you post a question related to the quality of order execution, you must supply the following information:
    • The number of real account.
    • The number of order (orders) that are the subject matter.
    • A detailed description of the issue.
    • The number of the ticket, sent to the dealing department.


    In describing the situation, do not use expressions in subjunctive mood. Communication within the thread is constructed as a dialogue due to the specifically given topic, by the "Question - Answer" scheme. Intervention of third parties in a dialogue prohibited until a decision.

    The answer within the forum from a Company representative is advisory in nature, and contains information about how it should be, according to the rules of the Company.
    The official response and the final decision on this issue you can get from the dealing department in the client area via ticket system.

  2. #2
    Super Moderator Gamer's Avatar
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    Quote Originally Posted by shimulsaha View Post
    Nice day.i wanna ask that exactly what is the difference approximately Pro cent account and therefore the Fix cent membership... so i always often create my currency dealing account with comfort to require it with great forum account.
    Hello!
    Here you may can read all specifications about available account types from RoboForex
    http://www.roboforex.com/trade-condi...account-types/

  3. #3
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    Sir i want to add my new account to forum profile but i am unable to do so kindly help me to attach this account here 3030899

  4. #4
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    Quote Originally Posted by adeelyaz View Post
    Sir i want to add my new account to forum profile but i am unable to do so kindly help me to attach this account here 3030899
    Hello.
    Why do you want to change your account number

  5. #5
    Trader
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    Actually siur the first account i add in my profile the admin told me is not register under the affiliate code of roboforum and my bonus was rejected thats why i want to add my new account 3030899 in my forum profile but i am unable to attach this kindly help me.

  6. #6
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    Quote Originally Posted by adeelyaz View Post
    Actually siur the first account i add in my profile the admin told me is not register under the affiliate code of roboforum and my bonus was rejected thats why i want to add my new account 3030899 in my forum profile but i am unable to attach this kindly help me.
    okay i will try to send the request to the department to see that your case and after that they will check your account, and after that you will get respond from us

  7. #7
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    bonus can be deposited only on to accounts conformed

    i have this this message i send my doc for account conformed
    i want to ask after conformed this message will removed
    and i can recived my bouns

  8. #8
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    Quote Originally Posted by samiam2012 View Post
    i have this this message i send my doc for account conformed
    i want to ask after conformed this message will removed
    and i can recived my bouns
    Hello
    If you have sent the required documents to the appropriate department , then verification department will check it and you will get reply , since today is weekend, tomorrow working day will be start, have patience till that

  9. #9
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    Quote Originally Posted by adeelyaz View Post
    Actually siur the first account i add in my profile the admin told me is not register under the affiliate code of roboforum and my bonus was rejected thats why i want to add my new account 3030899 in my forum profile but i am unable to attach this kindly help me.
    Hello
    Your account number has been changed as per your request
    Thank you

  10. #10
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    How can i add my account? , actually which format with partner code .my account no 748718 ,so can I used roboforum748718 no other format ?kindly help me

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