Customer support (real account) - Page 6
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Thread: Customer support (real account)

  1. #51
    I was withdraw bonus request in 9.11.2014.still my bonus can not reach my trading account.My trading account-3045575,please help me

  2. #52
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    Quote Originally Posted by Tajmilur View Post
    I was withdraw bonus request in 9.11.2014.still my bonus can not reach my trading account.My trading account-3045575,please help me
    Hi
    the bonuses will be transfer today, for further question please proceed with this thread
    http://forum.roboforex.com/threads/6...ull=1#post4642

  3. #53
    suddenly market stopped since yesterday night . no market moving, no price moving, no buy , no sell , no close but trading server is connected. i don't understand what's the matter. please help me

  4. #54
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    Well I think due to Christmas we are not able to see any movement. Wait for the next day sir

  5. #55
    Quote Originally Posted by Khimi234 View Post
    Well I think due to Christmas we are not able to see any movement. Wait for the next day sir
    I think I think this is the first year for Partha32 in this business.
    If you lose, be patient. If you win, stay humble

  6. #56
    yea, you are right sir

  7. #57
    Quote Originally Posted by Partha32 View Post
    suddenly market stopped since yesterday night . no market moving, no price moving, no buy , no sell , no close but trading server is connected. i don't understand what's the matter. please help me
    Trading schedule during Christmas and New Year holidays


    We’re informing you about changes in trading schedule during the oncoming holidays (server time, UTC+2):

    24/12/2014 – trading starts as usual, closes at 6:59 PM.
    25/12/2014 – no trading.
    26/12/2014 – trading starts at 8 AM.
    29/12/2014 – trading starts and closes as usual.
    30/12/2014 – trading starts and closes as usual.
    31/12/2014 – trading starts as usual, closes at 6:59 PM.
    01/01/2015 – no trading.
    02/01/2015 – trading starts at 8 AM.
    Please note that from December 24th 2014 to January 5th 2015, spreads for all available instruments may increase as the result of changes in trading activity.

    Sincerely,
    RoboForex

    http://www.roboforex.com/about/news/...ule-trade/415/

  8. #58
    dear sir i had requested for a withdraw bonus.my mt4 account is verifyed.but i don't get my bonus on trading account.

  9. #59
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    Quote Originally Posted by yasir arafat View Post
    dear sir i had requested for a withdraw bonus.my mt4 account is verifyed.but i don't get my bonus on trading account.
    Hi sir
    your requests has been rejected
    for further discussion please join this thread
    http://forum.roboforex.com/threads/6...d=1#post228869

  10. #60
    sir I can not active coupon code from my client cabinet. I am try to active coupon code by opening trading account by the rules but I can not open account.

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