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Thread: RoboForex Live Account

  1. #21
    Registered user Sadako's Avatar
    Join Date
    Jul 2014
    Posts
    63
    [lang=id]Hi, I'm having problem for the address verification

    My account number is 3044714.

    The last address verification document that I've sent was signed by the teller, its the proof we deposit money to the bank in my country, there was really no stamp or seal in my bank.

    Before of that document, I've sent family card. That thing is only made every few years once.

    The electricity and other main bills in my home using the name of the previous owner and other bills using my dad name.

    There is already an address in my ID Card.[/lang]
    !!!!!! Hehehehehehehe..... !!!!!!

  2. #22
    really it embarrassing but i think when you put your correct address verification documents in your account roboforex will take action as soon as possible

  3. #23
    RoboForex Support Support manager's Avatar
    Join Date
    Jan 2013
    Posts
    174
    Quote Originally Posted by Sadako View Post
    [lang=id]Hi, I'm having problem for the address verification

    My account number is 3044714.

    The last address verification document that I've sent was signed by the teller, its the proof we deposit money to the bank in my country, there was really no stamp or seal in my bank.

    Before of that document, I've sent family card. That thing is only made every few years once.

    The electricity and other main bills in my home using the name of the previous owner and other bills using my dad name.

    There is already an address in my ID Card.[/lang]
    Unfortunately, according to our regulator requirements we can accept documents that meet the next requirements - the document you provide for the verification must include your full name and complete address. It must be certified with the signature and the seal of the organization (for housing and public utilities bills it’s enough to include a bar code). The document issue date must be at least six months prior to the current date. Full list of documents you can see in your Live account https://my.roboforex.com/en/profile/...-verification/ and click the button "Show"

  4. #24
    Banned
    Join Date
    Jan 2015
    Posts
    75
    RoboForex Reside Accounts was made for the clients to enable them to pull away money, alter private information, look at the deal background, alter degree, and so on. The actual Reside Accounts is really a handy as well as safe support with regard to controlling your own foreign exchange on the internet accounts.

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