Questions related the funds withdrawal - Page 12
Page 12 of 13 FirstFirst ... 28910111213 LastLast
Results 111 to 120 of 122

Thread: Questions related the funds withdrawal

  1. #1
    Administrator RoboForex Administrator's Avatar
    Join Date
    Nov 2012
    Posts
    883
    Promo (¢)
    39,800
    Thumbs Up
    Received: 553
    Given: 175

    Questions related the funds withdrawal

    Questions and answers related the funds withdrawal.

    Not allowed!

  2. #111
    Registered user riasgremory's Avatar
    Join Date
    Sep 2013
    Posts
    1,812
    Promo (¢)
    15
    Thumbs Up
    Received: 3
    Given: 10
    Quote Originally Posted by Gamer View Post
    Hello!
    Please ask bonus related queries here
    http://forum.roboforex.com/threads/1...ive-Bonus-quot
    Dear sir,

    I want to ask about the withdrawal profit using bonus account.

    If I have profit from past closed position and still have some floating position profit too on some of the other pair. is that possible for me to withdraw my profit even if there are some floating position profit on other pair sir?

    thanks.

    Not allowed!

  3. #112
    RoboForex Support Support manager's Avatar
    Join Date
    Jan 2013
    Posts
    122
    Promo (¢)
    15
    Thumbs Up
    Received: 17
    Given: 0
    Quote Originally Posted by riasgremory View Post
    Dear sir,

    I want to ask about the withdrawal profit using bonus account.

    If I have profit from past closed position and still have some floating position profit too on some of the other pair. is that possible for me to withdraw my profit even if there are some floating position profit on other pair sir?

    thanks.
    You can withdraw your profit. If you have opened positions you can withdraw Equity - Bonus amount.

    Not allowed!

  4. #113
    Registered user riasgremory's Avatar
    Join Date
    Sep 2013
    Posts
    1,812
    Promo (¢)
    15
    Thumbs Up
    Received: 3
    Given: 10
    Quote Originally Posted by Support manager View Post
    You can withdraw your profit. If you have opened positions you can withdraw Equity - Bonus amount.
    Thanks sir for this info.

    Not allowed!

  5. #114
    Registered user
    Join Date
    Dec 2015
    Posts
    1
    Promo (¢)
    200
    Thumbs Up
    Received: 1
    Given: 0

    Thumbs up Ayuda : Y mi dinero?

    Good afternoon, I have the following problem on 25.04.2017 12:26 send a complaint because I made a deposit in Bitcoin, preguent during the week and there are no answers and 7 working days and I'm still waiting, in theory say that the maximum term is 5 Good days are past time.
    How much am I waiting for? The Actizations are on my part the broker does not give me answers.
    Greetings. Luke

    Affair
    [Question] Urgent - Sending uncredited balance
    # ANP-232723
    Department of Payments Department
    Created 25.04.2011 12:26
    High priority
    Updated 04.05.2017 03:26
    Open State

    Not allowed!
    Last edited by Gamer; 05-05-2017 at 01:13 AM.

  6. #115
    RoboForex Support Support manager's Avatar
    Join Date
    Jan 2013
    Posts
    122
    Promo (¢)
    15
    Thumbs Up
    Received: 17
    Given: 0
    Quote Originally Posted by lucastrader View Post
    Good afternoon, I have the following problem on 25.04.2017 12:26 send a complaint because I made a deposit in Bitcoin, preguent during the week and there are no answers and 7 working days and I'm still waiting, in theory say that the maximum term is 5 Good days are past time.
    How much am I waiting for? The Actizations are on my part the broker does not give me answers.
    Greetings. Luke

    Affair
    [Question] Urgent - Sending uncredited balance
    # ANP-232723
    Department of Payments Department
    Created 25.04.2011 12:26
    High priority
    Updated 04.05.2017 03:26
    Open State
    A reminder about bitcoin transactions was sent several times to the payment system but they are still investigating the case. Such information was given via a ticket from payment department on April 26.
    Please, accept our apologize for any inconvenience, hopefully we will receive the answer from the payment system soon and funds will be credited to your trading account.

    Not allowed!

  7. #116
    Registered user
    Join Date
    Dec 2016
    Posts
    1
    Promo (¢)
    1,500
    Thumbs Up
    Received: 0
    Given: 1
    Quote Originally Posted by RoboForex Administrator View Post
    Questions and answers related the funds withdrawal.
    how can i withdraw my currency...

    - - - Updated - - -

    Quote Originally Posted by rumonbanna View Post
    how can i withdraw my currency...
    Quote Originally Posted by Song View Post
    if you have any questions relating to either deposit/withdrawal or to forex trading as a whole, please feel free to ask
    how can i withdraw my deposite???

    Not allowed!

  8. #117
    RoboForex Support Support manager's Avatar
    Join Date
    Jan 2013
    Posts
    122
    Promo (¢)
    15
    Thumbs Up
    Received: 17
    Given: 0
    Quote Originally Posted by rumonbanna View Post
    how can i withdraw my currency...

    - - - Updated - - -





    how can i withdraw my deposite???
    Funds withdrawal is available for verified clients only. To complete the verification procedure, you have to confirm your identity (the passport verification) and your actual residence or address (the address verification) https://my.roboforex.com/en/profile/...the-documents/
    For funds withdrawal you can use payment systems available in your members area at "Withdraw Funds" page https://my.roboforex.com/en/operations/withdraw-funds/

    Not allowed!

  9. #118
    RoboForex Support Support manager's Avatar
    Join Date
    Jan 2013
    Posts
    122
    Promo (¢)
    15
    Thumbs Up
    Received: 17
    Given: 0
    Quote Originally Posted by maitimo kim View Post
    that open an account with affiliate code, i open this. please give me how i withdraw bonus on this account and confirm me recently. i need this month bonus which i withdrew
    please as soon asClient agreement 13.8 In case the Client deposits their trading account by means of direct transfer to the Company’s bank details, they are obliged open this. please give me how i withdraw bonus on this account and confirm me recently. i need this month bonus which i withdrew leave a deposit notification
    In order to find out the details concerning your trading account, please, contact our live support and specify your trading account number.
    Our manager will try to help you as quickly as possible.
    https://my.roboforex.com/en/livesupport

    Not allowed!

  10. #119
    Rookie kagho's Avatar
    Join Date
    Feb 2014
    Posts
    1,026
    Promo (¢)
    0
    Thumbs Up
    Received: 12
    Given: 18
    my complain is about the extra funds that are imposed upon us in our account the moment we receive the bonus amount as the requirements are that you must make profits above the the indicated extra funds for you to start withdrawing so this means that all profits made from the bonus amount are not with drawable but only profits above bonus + extra funds are with drawable. this is very discouraging as we cannot opt out of it.
    and what it the purpose of his etxra funds?

    Not allowed!

  11. #120
    RoboForex Support Support manager's Avatar
    Join Date
    Jan 2013
    Posts
    122
    Promo (¢)
    15
    Thumbs Up
    Received: 17
    Given: 0
    Quote Originally Posted by kagho View Post
    my complain is about the extra funds that are imposed upon us in our account the moment we receive the bonus amount as the requirements are that you must make profits above the the indicated extra funds for you to start withdrawing so this means that all profits made from the bonus amount are not with drawable but only profits above bonus + extra funds are with drawable. this is very discouraging as we cannot opt out of it.
    and what it the purpose of his etxra funds?
    The bonus programmes you are talking about indeed imply some withdrawal restrictions.
    While you have active Tradable Protection funds on your account, your funds are divided into two segments: your own funds and Tradable Protection funds. Example: you deposited 500 USD and received 250 USD of the bonus, so your funds are divided like: 66% of your own funds and 33 % of bonus funds. Then you earn 100 USD. So this profit is divided accordingly: 66% of it goes to the segment of your own funds, 33% goes to the segment of the bonus funds. So you can withdraw only the percentage that goes to the segment of your own funds https://my.roboforex.com/files/docum...tion-en-bz.pdf However,the sum off Tradable Protection and the sum of the deposit, which received extra funds, becomes available for withdrawal only after the Client makes the trading volume (in standard lots) equal to: <Number of lots> = <The Tradable Protection sum in USD>
    The ratio between these two parts is used for further calculations. The ratio is recalculated after each balance operation (deposit (with or without Tradable Protection) / withdrawal) and each time the Tradable Protection is cancelled or the requirements of the program are fulfilled.
    In case of "Classic Bonus" until the same requirements for the trading volume are fulfilled, the Client can withdraw from the account only the available profit, which is calculated based on Free Margin on the account according to the following formula:
    <The profit available for withdrawal> = <Free Margin> - <The total sum of all active
    Bonuses> - <The total sum of the deposits, which received Bonuses> More here: http://my.roboforex.com/files/docume...t-promo-en.pdf

    Extra funds, however, are not imposed upon you, and it remains up to you whether to receive them or not.

    Not allowed!

Page 12 of 13 FirstFirst ... 28910111213 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •