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  1. #1
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    Questions related the funds withdrawal

    Questions and answers related the funds withdrawal.

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  2. #111
    Registered user riasgremory's Avatar
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    Quote Originally Posted by Gamer View Post
    Hello!
    Please ask bonus related queries here
    http://forum.roboforex.com/threads/1...ive-Bonus-quot
    Dear sir,

    I want to ask about the withdrawal profit using bonus account.

    If I have profit from past closed position and still have some floating position profit too on some of the other pair. is that possible for me to withdraw my profit even if there are some floating position profit on other pair sir?

    thanks.

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  3. #112
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    Quote Originally Posted by riasgremory View Post
    Dear sir,

    I want to ask about the withdrawal profit using bonus account.

    If I have profit from past closed position and still have some floating position profit too on some of the other pair. is that possible for me to withdraw my profit even if there are some floating position profit on other pair sir?

    thanks.
    You can withdraw your profit. If you have opened positions you can withdraw Equity - Bonus amount.

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  4. #113
    Registered user riasgremory's Avatar
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    Quote Originally Posted by Support manager View Post
    You can withdraw your profit. If you have opened positions you can withdraw Equity - Bonus amount.
    Thanks sir for this info.

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  5. #114
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    Thumbs up Ayuda : Y mi dinero?

    Good afternoon, I have the following problem on 25.04.2017 12:26 send a complaint because I made a deposit in Bitcoin, preguent during the week and there are no answers and 7 working days and I'm still waiting, in theory say that the maximum term is 5 Good days are past time.
    How much am I waiting for? The Actizations are on my part the broker does not give me answers.
    Greetings. Luke

    Affair
    [Question] Urgent - Sending uncredited balance
    # ANP-232723
    Department of Payments Department
    Created 25.04.2011 12:26
    High priority
    Updated 04.05.2017 03:26
    Open State

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    Last edited by Gamer; 05-05-2017 at 12:13 AM.

  6. #115
    RoboForex Support Support manager's Avatar
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    Quote Originally Posted by lucastrader View Post
    Good afternoon, I have the following problem on 25.04.2017 12:26 send a complaint because I made a deposit in Bitcoin, preguent during the week and there are no answers and 7 working days and I'm still waiting, in theory say that the maximum term is 5 Good days are past time.
    How much am I waiting for? The Actizations are on my part the broker does not give me answers.
    Greetings. Luke

    Affair
    [Question] Urgent - Sending uncredited balance
    # ANP-232723
    Department of Payments Department
    Created 25.04.2011 12:26
    High priority
    Updated 04.05.2017 03:26
    Open State
    A reminder about bitcoin transactions was sent several times to the payment system but they are still investigating the case. Such information was given via a ticket from payment department on April 26.
    Please, accept our apologize for any inconvenience, hopefully we will receive the answer from the payment system soon and funds will be credited to your trading account.

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  7. #116
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    Quote Originally Posted by RoboForex Administrator View Post
    Questions and answers related the funds withdrawal.
    how can i withdraw my currency...

    - - - Updated - - -

    Quote Originally Posted by rumonbanna View Post
    how can i withdraw my currency...
    Quote Originally Posted by Song View Post
    if you have any questions relating to either deposit/withdrawal or to forex trading as a whole, please feel free to ask
    how can i withdraw my deposite???

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  8. #117
    RoboForex Support Support manager's Avatar
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    Quote Originally Posted by rumonbanna View Post
    how can i withdraw my currency...

    - - - Updated - - -





    how can i withdraw my deposite???
    Funds withdrawal is available for verified clients only. To complete the verification procedure, you have to confirm your identity (the passport verification) and your actual residence or address (the address verification) https://my.roboforex.com/en/profile/...the-documents/
    For funds withdrawal you can use payment systems available in your members area at "Withdraw Funds" page https://my.roboforex.com/en/operations/withdraw-funds/

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  9. #118
    RoboForex Support Support manager's Avatar
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    Quote Originally Posted by maitimo kim View Post
    that open an account with affiliate code, i open this. please give me how i withdraw bonus on this account and confirm me recently. i need this month bonus which i withdrew
    please as soon asClient agreement 13.8 In case the Client deposits their trading account by means of direct transfer to the Company’s bank details, they are obliged open this. please give me how i withdraw bonus on this account and confirm me recently. i need this month bonus which i withdrew leave a deposit notification
    In order to find out the details concerning your trading account, please, contact our live support and specify your trading account number.
    Our manager will try to help you as quickly as possible.
    https://my.roboforex.com/en/livesupport

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